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Frequently Asked Questions

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Frequently Asked Questions
Who are we at Kudos Services?
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We are a community of allied health professionals who are committed to, and invested in, the long-term lifetime achievements of the people we support.

For clients 0 to 6 years old, Kudos Services is the official NDIS Partner in South Australia for early intervention services for children who have been identified as having potential development issues.

For people with a disability aged 7 and beyond, Kudos Services is an NDIS registered provider of therapy services and offers a supportive community of care involving parents and therapists to achieve lifelong results.

What supports does Kudos Services provide?
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Our professional services include speech pathology, physiotherapy, occupational therapy, social work, developmental education and psychology.

As the official NDIS Partner for early intervention services in South Australia, Kudos Services provides Early Childhood Early Intervention (ECEI) supports for children 0 to 6 years old who have been identified as having concerns with their developmental progress. This may involve any of the following:

• Connect you and your child with the most appropriate supports in your area, such as the community health centre, educational setting and playgroup
• Provide some short-term early intervention where it has been identified as the most appropriate support
• Help you to request NDIS access if your child requires longer-term early childhood intervention supports. If your child becomes an NDIS participant the Early Childhood Partner will work with you to develop an NDIS plan

For people with a disability aged 7 and beyond, Kudos Services is an NDIS registered provider of therapy services. We offer a wide range of specialist services including therapeutic individualised services, specialist support coordination, behaviour intervention and support, exploring housing, transition support and equipment and assistive technology.

What does the terminology ‘one-stop-shop’ of care mean when referring to Kudos Services?
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This means that at Kudos Services you can access many different services and supports in the one place.

We provide assessment, support and care planning as well as therapeutic services including occupational therapy, speech therapy, physiotherapy, psychology and counselling.

How much do your services cost?
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Please call our friendly team to discuss your options. The cost of our services may be covered by an NDIS plan.

Why would I choose Kudos Services?
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Kudos Services is owned by its employees, the highly skilled therapists and staff who work with you. This enables us to have an unmatched focus on the achievements of everyone within our community of care.

As South Australia’s National Disability Insurance Agency (NDIS) partner for Early Childhood Early Intervention ECEI, we are the first point of call for all parents of young children up to 6 years of age who have a potential disability or developmental delay.

As an NDIS registered provider of supports for people with a disability from 7 years of age, we offer a convenient community-based approach (at home or clinic/office based), and a one-stop-shop for assessment and care planning provided by a multidisciplinary team of allied-health practitioners who are prepared to handle complex cases, with years of experience driving our service-with-heart. Kudos Services offers an integrated range of therapy services, for parents and families to access a broad scope of supports in the one place.

What is a public service mutual?
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A mutual is a group of people who come together to
meet a common economic, social and cultural need. Mutuals grew rapidly in post-Industrial Revolution 1830s England. Known as ‘friendly societies’ they were committed to self-help in the welfare of working people. This was the birth of the international mutual movement. There are now one billion members of retail, agricultural and social mutuals in 28 countries.

Kudos Services is Australia’s first public service mutual, established in 2018 by a group of people who were part of the now devolved government agency Child and Youth Services. The owner and drivers of our organisation are the highly skilled therapists and staff who work within it. This enables us to have an unmatched focus on the achievements of children and people within our community of care.

Is Kudos Services able to provide a diagnosis for my child?
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For young children 0-6 years old, we are the National Disability Insurance Scheme’s (NDIS) Early Childhood Early Intervention (ECEI) partner in South Australia. If you, or your child’s current medical professionals, have identified concerns about your child’s development we can further assess your child’s needs and in turn assist with accessing the NDIS (if applicable) as well as provide information, support and linkages to community and mainstream services. We cannot provide a diagnosis in these circumstances, however, but can assist with the next steps to obtaining one.

For children and young people aged 7 years and beyond, we provide a range of therapy and support services, but not diagnosis. Once your child has been diagnosed (which is normally undertaken by a paediatrician) and approved for an NDIS plan, you may choose to access our supports and therapy services.

What age range do you service?
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For young children 0-6 years old, we are the National Disability Insurance Scheme’s (NDIS) Early Childhood Early Intervention (ECEI) partner in South Australia, making us the first point of call for all parents of children who have a potential disability or developmental delay.

For children and young people aged 7 years and beyond, Kudos Services also provides specialist therapeutic supports for people with a disability. We are a community of allied health professionals who are committed to, and invested in, the long-term lifetime achievements of our clients. It is important to highlight that we have no upper age limit for the therapeutic supports we offer.

Can I access your services through the NDIS?
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For young children 0-6 years old, we are the National Disability Insurance Scheme’s (NDIS) Early Childhood Early Intervention (ECEI) partner in South Australia, which means we have likely developed the NDIS plan for your child. Because of this, we may not be able to provide hands on therapeutic supports to you if you have an NDIS plan, but please contact us to discuss further.

For children and young people aged 7 years and beyond, we are a NDIS registered provider. The NDIS was established on the basis of giving parents and carers more control over the supports and care they access. Therefore, if you have an NDIS plan, you can choose to use Kudos Services.

How can Kudos Services help me with my NDIS plan?
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We’re happy to help you navigate your NDIS plan in order to access the best support available to you. Please contact us on 8348 6500 to discuss in more detail.

Can Kudos Services manage my NDIS plan?
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Although we are not a plan manager, we are happy to provide you with guidance to navigate your NDIS plan. Please contact us on 8348 6500 to discuss in more detail.

Can I access your services privately if I’m not approved for an NDIS plan?
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Yes. But it means you will not receive any support from the NDIS in meeting the costs of our services.

Where are your offices/therapy rooms located?
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Our South of Adelaide office is located on Level 1 – 123 Greenhill Road, Unley SA, Australia, 5061.
Our North of Adelaide office is located on 24 Gillingham Rd, Elizabeth SA, Australia, 5112.
Please call us or visit our contact page for more information.

Can you deliver services to my child at school or home?
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Yes, sometimes we can bring therapy to a place that’s most convenient to you. Please discuss your requirements at your initial meeting with us and we can determine whether taking our services to you is possible.

Early Childhood Early Intervention (ECEI)

What is Early Childhood Early Intervention?
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The Early Childhood Early Intervention (ECEI) approach is available to all children aged between 0-6 years with a developmental delay or disability. To find out more visit the How ECEI works page.

You can also read more about this at: https://www.ndis.gov.au/understanding/families-and-carers/get-support-your-child

Kudos Services is an NDIS partner for ECEI. What does this mean?
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Early Childhood Early Intervention (ECEI) partners are appointed by the NDIS to assist families understand the potential role of the NDIS and to guide them to other appropriate supports and to offer independent advice on providers of support most suited to their needs. If you live in South Australia and your child has been identified as having a potential disability or developmental delay, Kudos Services is your first point of call for early intervention support.

Who is eligible for an ECEI assessment and support?
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Any children between 0-6 years of age who have been identified as having a potential disability or developmental delay.

NDIS

What is the NDIS?
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The NDIS is Australia’s first national Scheme for people with disability. It provides funding directly to individuals.

There are around 4.3 million Australians who have a disability. Within the next five years the NDIS will provide an estimated 500,000 Australians aged under 65, who have permanent and significant disability with funding for supports and services. For many people, it will be the first time they receive the disability support they need.

What is the difference between NDIS and NDIA?
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NDIS is the scheme and NDIA is the agency that delivers it.

How do people access the NDIS? Who is eligible?
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Fill out this eligibility checklist to find out if you or a family member are eligible.

What is an NDIS plan?
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A document that outlines your needs, goals, and the disability support services you or your child require.

Kudos Services supports and celebrates every child and young person with a disability – from early intervention to ongoing therapy.
We are a community of allied health professionals who are committed to, and invested in, long-term lifetime achievements.